Privacy Policy

Who we are

poultryos.com is operated by InfraBeat Technologies Pvt. Ltd. (“InfraBeat”, “we”, “us”), Pune, Maharashtra, India. PoultryOS is a product of InfraBeat. Questions about this policy can be sent to sales@poultryos.com.

What we collect

Information you give us. When you request a demo, ask for pricing, contact us or submit a campaign form, we collect the details you enter: name, company, work email, WhatsApp or mobile number, type and scale of business, modules of interest, country and state, current system, and any message you write.

Information collected automatically. With your consent, analytics and advertising tools collect device and usage data such as pages viewed, approximate location derived from IP address, browser type, referring site and campaign parameters (UTM codes, Google click ID, Meta click ID). Necessary cookies that keep the site working and remember your language and cookie choices are always active.

How we use it

• To respond to your request, including by sending you a WhatsApp message from the PoultryOS team when you have ticked the WhatsApp consent box.
• To prepare a quote or schedule a demo.
• To understand which pages and campaigns bring visitors to the site and to measure advertising on Google and Meta platforms.
• To improve the site and our services.

We do not sell personal data.

WhatsApp messaging

If you consent, we send you a WhatsApp message through the WhatsApp Business Platform after you submit a form, and our team may continue the conversation there. Messages are processed by Meta and by our WhatsApp Business Solution Provider under their own terms. You can stop messages at any time by replying STOP or by blocking the number.

Cookies, analytics and advertising

We use Google Tag Manager to manage tags. Depending on your consent we may load Google Analytics 4, Google Ads conversion tracking, Meta Pixel and Microsoft Clarity. Lead form submissions may also be reported to Meta through the Conversions API with hashed contact details so that advertising can be measured; this happens only when you have accepted marketing cookies. You can change your choices at any time using the “Cookie settings” link in the footer.

Who we share data with

Service providers that help us run the site and respond to you: email delivery, Google Workspace (lead records are stored in a spreadsheet accessible only to the sales team), our WhatsApp Business Solution Provider, our hosting provider, and the analytics and advertising platforms listed above. InfraBeat group companies may process data for sales follow-up. Providers act on our instructions and may process data outside India.

Retention

Lead records are retained for as long as needed to respond to you and for up to 24 months after our last contact, unless you become a customer or ask us to delete them earlier. Analytics data is retained according to the settings of each platform, typically 14 months.

Your rights

You can ask us to access, correct or delete your personal data, or to stop contacting you, by emailing sales@poultryos.com. Residents of jurisdictions with data protection laws such as the Indian Digital Personal Data Protection Act or the EU GDPR have the rights those laws provide, including the right to complain to a supervisory authority.

Security

Form submissions are encrypted in transit. Access to lead records is limited to staff who need it. No system is perfectly secure, and we cannot guarantee absolute security.

Children

The site is intended for business users and not for children under 18.

Changes

We may update this policy. The date at the top shows the latest revision. Material changes will be highlighted on this page.